Home | About Us | Contact Us Phone Orders 1.800.279.3817
Free Shipping on Orders Over $100
Download PDF of this page  Print this page
 

Return Policy

Defective Product:
In the unlikely event you receive a defective product, you must notify us within 7 days of receipt and we will replace the defective product at no cost to you. Email us at
info@milspecdirect.com and include your order number and complete contact information in all correspondence.

Customer Satisfaction:
If you are not satisfied with the product you ordered, you may return or exchange it within the first 30 days of the order’s ship date. All non-defective products returned between 30 and 90 days of the ship date are subject to a 20% restocking fee. All sales are final after 90 days.

Email us at info@milspecdirect.com with your intent to return the product and will we issue an authorization number for your return. Returns without authorization are subject to refusal or additional restocking fees. To receive your full refund all returned items must be unused and in original condition. You will receive your refund on receipt of the product, less shipping and handling.

Terms of Access | Terms of Use | Return Policy | Freight Policy | Privacy Policy | Site Map